Frequently Asked Questions…
WHAT IS DIGITAL DELIVERY?
We send you a link to download both of your videos from a secure file sharing site. We will provide you with a custom link to view and download the files directly onto your computer. This allows you to receive your films as they are completed instead of having to wait for both to be completed, packaged, and shipped to you.
WHAT IS ‘COVERAGE’?
Coverage is the amount of time we’ll be present at the event. The earlier we are there, the more time we’ll have to capture the essence of the location, the preparation and the emotion of the pre-ceremony events. It also gives us more options in the editing room and gives you a better wedding film.
WHAT IS RAW FOOTAGE ON HARDRIVE?
Uncut footage includes all the footage from your day. Raw and unedited, we’ll provide you with the original H.264 video files on a hard drive.
WHAT ABOUT NATIONAL/INTERNATIONAL TRAVEL?
We travel anywhere in the world to capture your wedding.
DO YOU CREATE A LONGER FORM FILM?
Our Wedding Film package ranges from 15-20 mins. We specialize in creating short, dynamic films that tell the story of your day. Additional footage of the ceremony or speeches may be added on at an additional cost if desired.
DO YOU HAVE INSURANCE?
IS ALL THE FOOTAGE YOU DELIVER EDITED, OR IS SOME OF IT RAW?
We shoot everything the same – with the idea that it will show up in the Wedding Film. Everything delivered to you is edited. You can purchase the RAW footage on a hard drive if you want. Which is a good idea, because we only hold on to the raw footage for a year after your wedding.
WHAT KIND OF CAMERAS AND EQUIPMENT DO YOU USE? IS EVERYTHING SHOT IN HD?
We shoot with the cinematic Canon 5D Mark III cameras. Everything is HD.
DOES THE ENTIRE LIKE THE RIVER TEAM COME OR JUST A FEW OF YOU?
2 Cinematographers for the Wedding Film package.
DO YOU HAVE BACK-UP CAMERAS IN CASE ONE BREAKS?
We have plenty of cameras – no need to worry about that.
WHAT HAPPENS IF YOU GET SICK?
First, we’d look to having one of the other LIKE THE RIVER FILM team members fill in. If none are available, we have relationships with a handful of wedding cinematographers around the country that we could call on to fill in if need be.
HOW MUCH OF A DEPOSIT DO YOU REQUIRE? WHEN IS THE TOTAL AMOUNT DUE?
$500 non-refundable retainer due to reserve the date. Balance due 30 days prior to the wedding date.
HOW LONG DOES IT USUALLY TAKE TO GET THE FILM?
We try to have your Wedding Film posted online within 3 months of your wedding and deliver the packaged items shortly after that.